Samsung Promises Patch To Unblock Windows Updates In A Few Days

Samsung announced on Friday that it will release a software patch for its PCs, with the purpose of unblocking updates from Microsoft for Windows operating systems.

The Korean electronics company has been the subject of a barrage of complaints, from users as well as Microsoft, that it had intervened in the intent of the patch service for end users of their devices.

In an emailed statement Friday afternoon, a Samsung spokesperson wrote:

“We will be issuing a patch through the Samsung Software Update notification process to revert back to the recommended automatic Windows Update settings within a few days.”

Microsoft MVP Patrick Barker, earlier in the week, called out a small program called Disable_Windowsupdate.exe (signed with a Samsung-generated digital certificate), being installed as part of Samsung’s SW Update tool.

The program blocked Windows Update from automatically running in the background on PCs, and forced users to either live without updates or manually download them from Microsoft.

“We do not recommend disabling or modifying Windows Update in any way as this could expose a customer to increased security risks,” Microsoft responded in a statement sent to VentureBeat on Wednesday. “We are in contact with Samsung to address this issue.”

Barker, writing on his personal blog, quoted a chat he had with a Samsung representative as their motive for blocking auto-updates:

Rep: When you enable Windows updates, it will install the Default Drivers for all the hardware no laptop which may or may not work. For example if there is USB 3.0 on laptop, the ports may not work with the installation of updates. So to prevent this, SW Update tool will prevent the Windows updates.

And here is Samsung’s official statement:

“Samsung has a commitment to security and we continue to value our partnership with Microsoft. We will be issuing a patch through the Samsung Software Update notification process to revert back to the recommended automatic Windows Update settings within a few days.”

Photo: Vernon Chan/flickr